Terms and conditions

1. LEGAL STATUS

These Terms and Conditions ("Terms") form a legally binding agreement between LeoVegas Casino (the "Operator" or "we") and you, the user (the "User" or "you"), regarding your use of our gaming services and website.

The Operator holds a license issued by MGA/CRP/237/2013 from the Malta Gaming Authority, allowing us to operate in jurisdictions where permitted. We are authorized to offer services to Users residing in Australia, subject to local regulations.

2. REGISTRATION AND LOGIN PROCESS

By completing the registration process and creating an account with LeoVegas Casino, you acknowledge that you have read and agree to be bound by these Terms. To register, you must:

• Tap "Join Now" on our website or mobile application.
• Enter your email address, mobile number, and create a password.
• Confirm and log in using the provided credentials.

You will undergo age verification and documentation checks, which may take up to 1 hour for completion. You are required to provide accurate information during registration and update it as necessary to maintain compliance with our policies.

LIMITATION ON REGISTRATION

One account is permitted per User, subject to restrictions on sharing or proxy accounts. We reserve the right to close any duplicate or unauthorized accounts without prior notice.

3. GAMES AND SOFTWARE PROVIDERS

LeoVegas Casino offers a vast library of games from licensed software providers, including but not limited to:

• NetEnt (MGA licensed)
• Evolution (MGA certified RNG)
• Playtech (MGA licensed)

Our game selection includes slots, roulette, blackjack, live casino options, and jackpots. We have over 1900+ slot machines and more than 240 live games available.

GAME RESTRICTIONS

Certain games may be restricted due to licensing agreements or regulatory requirements. You acknowledge that we are not responsible for ensuring the availability of specific game offerings in your jurisdiction.

4. BONUSES AND PROMOTIONS

LeoVegas Casino offers various bonuses and promotions, including but not limited to:

• Welcome Bonus: 100% match up to AU$500 plus 100 free spins on Sweet Bonanza.
• Reloads
• Tournaments
• Prize Draws

To activate the Welcome Bonus:

• Deposit a minimum of AUD $10 for bonus only, or AUD $50 for full spin offer.
• Claim your Welcome Offer in the client area.

WAGERING REQUIREMENTS AND OTHER PROMOTIONAL TERMS

• Wagering requirement: 35x the bonus amount plus deposit.
• Max bet per round AU$5.
• Slot contribution 100%, table games restrictions apply. No cryptocurrency wagering allowed.

The validity period for bonuses is 30 days from activation, unless otherwise specified in promotional terms and conditions.

RECURRING PROMOTIONS

We reserve the right to alter or terminate any promotion without prior notice.

5. VIP AND/OR LOYALTY PROGRAM

LeoVegas Casino's loyalty program provides rewards based on your tier level:

• Tier levels range from 1 to 99.
• Fast withdrawals, exclusive events, birthday rewards, and a dedicated manager for high-tiered Users.

To qualify for VIP benefits:

• Earn points by wagering real money.
• Points are accrued monthly.

LOYALTY PROGRAM RULES

• One point per AUD $10 wagered on eligible games.
• Auto-progression through tier levels based on accumulated points.

6. PAYMENT METHODS AND BANKING TERMS

LeoVegas Casino accepts a variety of deposit and withdrawal methods:

• Visa/Mastercard
• PayPal
• POLi (AUD, min AU$10, max AU$3000, instant)
• Cryptocurrencies: BTC/USDT

WITHDRAWAL PROCEDURE

Withdrawal requests are processed within 24 hours for AUD $100 or more. Minimum withdrawal amount is AUD $10.

7. KEY TERMS AND CONDITIONS

• We reserve the right to restrict or limit your account and/or activity on our site.
• These Terms and Conditions, as well as all other agreements between you and us, may be amended by LeoVegas Casino without prior notice.

BONUS TERMS

• 35x wagering requirement applies.
• Max bet per round is AUD $5.
• Certain games excluded from bonus contributions.

8. MOBILE AND TECHNICAL FEATURES

LeoVegas Casino's mobile application offers a seamless gaming experience:

• Optimized for iOS and Android devices (geo restrictions apply).
• Compatible with touch controls, light/dark mode available.
• Fast loading times ensure smooth gameplay.

USER EXPERIENCE ON MOBILE

You acknowledge that we are not responsible for any technical issues or performance-related issues arising from third-party service providers or your device specifications.

9. SECURITY AND FAIR PLAY

LeoVegas Casino is committed to ensuring the security and fairness of our games:

• We use SSL encryption technology.
• Our certified RNG ensures the integrity of random results.
• Independent audits are conducted by reputable firms, e.g., Evolution/NetEnt.

CUSTOMER SUPPORT

LeoVegas Casino offers support through various channels:

• Live chat available 24 hours a day, seven days a week.
• Email: response times may vary.

10. RESPONSIBLE GAMING FEATURES

We provide several tools to assist with responsible gaming practices:

• Deposit limits
• Time-outs
• Temporary and permanent self-exclusion

You acknowledge that we are not responsible for any loss or damage resulting from your failure to adhere to our Responsible Gaming policies.

LINKS TO SUPPORT ORGANIZATIONS

LeoVegas Casino supports organizations dedicated to promoting responsible gambling:

• Leosafeplay
• GAMSTOP (UK)
• Australian standards compliant resources.

11. ADVANTAGES AND DISADVANTAGES OF OUR SERVICES

Pros:

• Huge selection of games.
• Mobile application excellence.
• Fast payment processing times.
• Generous bonuses available for Users in Australia.

Cons:

• Age verification and documentation checks may take some time initially.

12. GENERAL CASINO INFORMATION

LeoVegas Casino is a top mobile-first casino with over 1900+ slots, MGA licensed since its founding year in 2012 by LeoVegas Casino Gaming plc (Malta). We support multiple languages and accept Users from various countries worldwide.

ACCEPTED LANGUAGES AND COUNTRIES

• Languages: English, German, Swedish, Finnish, others
• Accepted countries: Australia, UK, NZ, etc.
• No major restrictions for Australian residents.